Bytom śląskie
Wynagrodzenie: 4000 - 4500 PLN
TeamQuest is a Polish, dynamically developing company that specializes in comprehensive human resources consulting services, particularly in IT specialist recruitment.
For our client, who is the owner of a small Polish company that develops software for court bailiffs in Poland, we are looking for a person for the HelpDesk position.
Junior HelpDesk
Requirements:
* Years of experience in a similar position.
* Basic knowledge of relational databases PostgreSQL / MS SQL.
* Ability to document service incidents - building a knowledge base and using it.
* Good knowledge of the Windows system.
* Understanding of how network programs function - how the relationship between the client, service, and database works.
We offer:
* Long-term cooperation.
* Opportunity to gain knowledge from experienced programmers.
Responsibilities:
* Work on first and second line support.
* Diagnosing and resolving current technical issues related to software and hardware for users.
* Installation and configuration of hardware and system applications.
* Collaboration with a team of programmers.
* Telephone contact with the client.
* Remote troubleshooting of IT issues reported by users (TeamViewer)..
